We value your privacy and want you to understand how we handle your information when you use the PhotoLotus application (the 'App') and the associated cloud-based services (collectively, the 'Services'). This policy explains what data we collect, why we collect it, and the limited circumstances under which it is shared. We never sell or rent your data.
PhotoLotus ('we,' 'our,' or 'us'), operated by Anagrammatic Software, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our service.
We have designed our service to minimize the collection of personally identifiable information. We do not intentionally store any data on our servers that can be used to directly identify you as a person in the real world.
Our service is not intended for use by children. You must be at least 18 years old to use PhotoLotus. We do not knowingly collect information from children, and if we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Our service is designed to be used with brand assets. To protect your privacy, we request that you do not upload any personally identifiable information to our service, including:
When you upload images:
Assets we generate for you are stored on our server until the app confirms they are available on your device, or for 60 days, whichever is sooner.
We store the following anonymized or de-identified information:
The following information is stored only on your device and not on our servers:
With every request to our server, we receive:
Since we only have anonymized identifiers linked to your account, this information is not linked to your real-world identity.
We use the information we collect to:
To provide our service, we use third-party AI model providers. The images (and supporting text and assets) you upload are shared with them for:
Our agreement with these providers prohibits them from using your images to improve their AI models.
Our current AI Model Providers:
If this list of providers changes, we will inform you through the app.
We store our data using Cloudflare's infrastructure.
When you make purchases through the Apple App Store, your payment information is processed by Apple. We do not have access to your full payment information and only receive anonymized transaction identifiers.
Brand names mentioned in this section may be copyrights or trademarks of their respective owners. PhotoLotus (the App or our Services) is not endorsed by or affiliated to them.
We do not sell or rent your data to third parties.
We do not use third-party advertising in our services or app.
We may share information in the following circumstances:
Your data may be stored in India and the United States, which may be outside the jurisdiction of your country of residence. By using our service, you consent to the transfer of your information to these countries.
We use Cloudflare's infrastructure, which may process and store data in multiple locations worldwide.
We retain data only as long as necessary to provide our service to you.
Image Retention:
Account Information:
Account Deletion:
Depending on your location, you may have certain rights regarding your information, including:
To exercise these rights, please contact us at help@photolotus.com.
You can delete your account through the 'Delete my account' option at the bottom of the Account page (accessed through the ≡ icon on the top-right of the app's home page), and following the instructions mentioned there.
PhotoLotus may operate accounts on social media platforms. When you interact with us on those platforms, we may receive information about your display picture, username, and other information related to your account. We do not link this information to our app database.
PhotoLotus operates a support email address at help@photolotus.com. When you email us, we may receive your name, email address, display picture, IP address, and other information shared as part of the email or email metadata. We do not use this information for marketing purposes.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app. Your continued use of the service after such notification constitutes acceptance of the updated Privacy Policy.
The App is not available for sale in the European Economic Area (EEA) and United Kingdom
If you are a resident of California, you may have additional rights under applicable data protection laws:
For California Residents (CCPA):
To exercise these rights, please use the instructions mentioned above, or contact us using the information below.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
help@photolotus.com
Anagrammatic Software
By using PhotoLotus, you consent to the collection, use, and storage of your information as described in this Privacy Policy.
This Privacy Policy is governed by the laws of India, without regard to its conflict of law provisions.
By using PhotoLotus, you agree to this Privacy Policy. If you do not agree to it in full, please delete your account if you have created one, and uninstall the app from your devices.