On the home view, tap the pink plus button. This will open the native Photo picker. Choose a photo of your product by tapping on it. This will import the product photo, and automatically create 2 photoshoots and 1 background.
To create an asset for an existing product:
Photoshoots show your product being used, or in a graphical setting. Photoshoot images always contain your product.
Backgrounds are images that contain empty spaces. They can be used to create social media posts or announcements that match the look and feel of your product.
If you are viewing the asset image in the grid, tap the Upwards Arrow icon to open the Share Sheet. Then, tap "Save Image" to save it to your photo gallery.
If you have opened the asset in the full immersive view, tap the Download icon on the bottom to save it directly.
On the asset image, tap the Paper Plane icon to open the system Share Sheet. From here you can send it to another app, or save it to your gallery.
Tap on the asset you want to delete to open it in immersive view. Tap the ellipsis (3 dots) icon on the bottom and select Delete this asset. Confirm your choice.
Tap on the product image you want to delete. Scroll down to the bottom and tap on Delete this Asset…. Confirm your choice.
Generating images costs credits. When you buy a subscription plan, you receive a fixed monthly allowance.
On the home view, tap the Menu (3 bars) icon to go to your Account Center. This page lists your current plan and renewal date. Scroll down to see your remaining credit balance.
We offer 2 plan levels. The Sprout plan offers more credits than the Seed plan. You can upgrade your plan to receive a higher credit limit.
Go to the Account Center (Menu icon). Tap Manage your subscription to switch plans. You can also tap Explore all plans to compare details before subscribing.
Go to the Account Center (Menu icon) and tap Manage your subscription. Below the list of subscriptions, tap Cancel Subscription and confirm.
Note: The "Cancel" button at the top of the sheet only closes the window; it does not cancel your plan. You must use the link at the bottom.
To request a refund, please visit reportaproblem.apple.com and follow Apple's instructions.
If a refund is granted, you may lose access to the remaining credits from that purchase.
This usually happens for one of three reasons:
For your privacy, we do not store your product photos on our server permanently. However, to generate a new AI asset, the product image must be temporarily uploaded for processing.
This is likely a network issue. PhotoLotus requires an active internet connection. Please check your connection. You are not charged credits for assets that fail to upload.
Yes, all assets created within PhotoLotus may be used for commercial purposes.
Yes, assets generated on PhotoLotus contain an invisible watermark (SynthID). This helps platforms identify the image as AI-generated. This watermark is invisible to the human eye and does not affect the visual quality of your images.
We are always trying to make the app better for you and would love to hear from you!
Once you have uploaded a few assets, you will see a widget titled "How can we make PhotoLotus better for you?" at the bottom of the home view in the app. Use that to share your thoughts and suggestions.
You can also email us directly at feedback@photolotus.com.